privacy policy
Effective Date: January 1, 2025
Cornerstone Counseling is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us as part of our therapy services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, contact details (e.g., phone number, email address), date of birth, and demographic information.
Health Information: Medical history, therapy notes, treatment plans, and any other information relevant to your care.
Financial Information: Payment details, including credit card information or insurance data.
Website Data: Information collected through cookies or analytics tools (e.g., IP addresses, browsing activity) if you use our website.
How We Use Your Information
Your information is used for the following purposes:
To provide and improve our therapy services.
To schedule and manage appointments.
To communicate with you regarding your care or administrative matters.
To process payments and insurance claims.
To comply with legal and regulatory requirements.
Confidentiality and Legal Exceptions
We adhere to strict confidentiality standards to protect your privacy. However, we may disclose your information without your consent in the following circumstances:
If required by law (e.g., court orders, subpoenas).
If client is threatening serious bodily harm to another person.
If client intends to harm themselves and refuses to seek appropriate help.
Suspected child abuse or dependent adult or elder abuse.
Third-Party Services
We may use third-party service providers to assist with:
Scheduling and telehealth platforms.
Payment processing.
Data storage and management. These providers are required to adhere to strict privacy and security standards.
Data Protection Measures
We take the following steps to protect your information:
Use of encryption for electronic data.
Secure storage of physical and digital records.
Limited access to your information by authorized personnel only.
Your Rights
You have the right to:
Access your records and request copies.
Request corrections to inaccurate information.
Withdraw consent for specific uses of your data, except where required by law.
To exercise these rights, please contact us using the details below.
Cookies and Website Data
If our website uses cookies or analytics tools, these are used to enhance user experience and analyze website traffic. You may adjust your browser settings to disable cookies if desired.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Cornerstone Counseling, LLC.
1820 Preston Park Blvd.
Plano, Texas 75093
info@cornerstonecounseling.com
(210)413-7479
Thank you for trusting us with your care. Your privacy is our priority.